# x-maze information technology - services

Internet Consultancy

Most companies want to be involved with the Internet in some way or other. Some companies just want e-mail, some want a full-blown e-commerce site. The Internet is not a magic pot of gold however, and many companies will spend a lot of money without any positive result. If you want to take advantage of the Internet for your business, we can help you plan your project well and give you a solution that will make financial sense. We have a variety of services we can offer a company wanting to get involved in the Internet.

Strategic Analysis

Strategic analysis will help your company answer the most fundamental question about the Internet and your involvement with it: "WHY?". We can analyse the way your company works and with our knowledge of Internet technology and culture, suggest a solution that will truly give you a competitive edge. We will help you focus on the areas where you will get a real increase in productivity by using Internet technologies. By properly focusing your Internet projects you will be able to achieve a significant return on investment. Do you need a web site or is e-mail more important? These are the kinds of questions we can answer for you.

This will give you a coherent and cost effective Internet strategy

Specification and design

Once you have decided on developing Internet technologies in your company, we will specify the details of your requirements and help you design a solution. We will give you a detailed design for your entire project that will the guide the implementation ensuring the project's success. We will either implement the design ourselves or work with your current developers.

With a good project design, you will be able to complete the project on time and on budget.

Capacity planning

One of the areas that we will focus on at the initial stage of any project is planning the capacity of your networks and connectivity. All system components have performance limits and we will ensure that these are suitable for your current and future demands. In a fast moving IT environment, scalability of your systems is vital. There's nothing worse than launching a web site, for example, that is so successful, it is overloaded and grinds to a halt.

By planning for the future, you can be assured that as your needs grow, your systems will be able to grow as well, meeting the demand.

Connectivity advice

The market for connectivity services in the UK is quite large and very competitive. We can offer impartial advice. We will examine your requirements and the price, quality and reliability of potential providers and help you make an informed choice.

We will help you select the best connectivity solution for your needs.

Contingency planning

We can also help you plan for the unexpected, so that your project will survive in the long term. We will offer advice on backups, mirror sites, alternative connectivity, data storage and security.

We will develop technological solutions and policies that will prepare you for any future disaster.

Internet Telephony

We can also help you with switching your exsisting telephone system to one based on VoIP(Voice-over-IP) based on the SIP and IAX protocols for a fully intergrated adjastable and configurable telephone system that is future proof and adapts to your business growing needs. This can be particularly beneficcal to compannies with more than one offices as they can all operate as one big office either inthe UK or globaly.

Instant Messaging

A useful added extra to have for several businesses is some sort of inter-company instant messaging service that is also connected to the outside world with friends and family. That offers the added privacy for inter-company messaging. Using your own Jabber messaging service based on the internet standard XMMP protocol, can also intergrate with your telephone system informing you of missed calls amongst other things.

Web design

X-Maze IT has strategic partnerships with several design companies and freelance designers. While our designers create your web site's image we will work behind the scenes to integrate it with your existing systems. Together, we will create a functional, reliable, and well designed site that will integrate seamlessly both with your existing corporate image and you existing systems.

Our strategic partnerships will give you not only the best technology, but also the best design.

Information architecture and flow design

Building web sites is not just about making them "look good". In order to make a good web site you need to design it to anticipate and meet your users' needs. A site's information architecture is usually only noticed when it's wrong. In order to help a user find information and accomplish tasks on your web site you need a carefully planned information architecture. A user who can't find anything in your web site will soon go somewhere else. We can help you clarify your site's mission and vision, organize the information and design it for future growth and expansion.

Helping your users find the information they need quickly and efficiently will bring them back time and time again.

Electronic Commerce

The Internet allows you to transform your business and develop new methods for dealing with customers and other businesses. The transformation of businesses using e-commerce has increased their potential to do business globally and efficiently. We will assist you in developing e-commerce strategies focused on two areas. Firstly we will help you develop business-customer e-commerce solutions allowing your business to sell products on-line as well as provide a variety of customer services on-line. Secondly, we will help you develop business-business e-commerce (the fastest growing form of commerce on the Internet) to allow you to tap into a huge market of business-to-business interactions. We offer a variety of services such as web site design and implementation, database driven web sites, on-line sales, on-line customer services etc.

You will be able to tap into a huge (and fast growing) market of customers and business customers from around the world. You will be able to deal with these new customers in an efficient and personalised manner, delivering maximum customer satisfaction and retention.

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